These Terms and Conditions (“Terms”) set out the agreement between you (“the customer”) and ForeverFence(“we”, “us”, “our”) when you access our website, browse our content, or purchase our products. Please read them carefully before placing an order. By using this website or purchasing from us, you confirm that you accept these Terms. If you do not agree, you must not use our services.

Company Information
ForeverFence is a UK-based business specialising in the supply of maintenance-free fencing, gates, cladding, and related accessories.
Dummy registered address: 123 ForeverFence Way, London, UK
Dummy email: info@ForeverFence.co.uk
Dummy phone: 01234 567 890
All correspondence should be sent to the above contact details.

Eligibility to Use and Purchase

• You must be at least 18 years of age to purchase from us.

• You confirm that all information provided to us is accurate, current, and complete.

• You are responsible for maintaining the confidentiality of your account details.

• You agree not to use this website for any unlawful purpose.

Products and Descriptions
We aim to ensure all product descriptions, images, specifications, and prices are accurate at the time of publication. However:

• Colours may appear differently depending on your screen settings.

• Dimensions are approximate and may vary slightly due to manufacturing tolerances.

• We may update product designs or specifications without prior notice to improve performance or supply availability.

Placing an Order

• By placing an order, you are offering to buy a product from us.

• We will send you an email acknowledging your order. This is not acceptance of your order.

• A contract is formed only when we confirm dispatch of the goods.

• We reserve the right to refuse or cancel any order for reasons including lack of stock, inability to deliver to your location, or errors in pricing/description.

Pricing and Payment

• All prices are in GBP (£) and include VAT where applicable.

• Payment must be made in full at the time of purchase unless otherwise agreed.

• We accept debit cards, credit cards, PayPal, and other methods as shown at checkout.

• We reserve the right to change prices at any time but this will not affect confirmed orders.

Delivery

• We deliver across the United Kingdom to the address provided during checkout.

• Delivery is usually kerbside or pallet drop. You must ensure adequate access for delivery vehicles.

• Estimated delivery times are provided as guidance only. Delays may occur due to courier issues, supply chain problems, or unforeseen events.

• Risk of loss or damage passes to you once goods are delivered. Please inspect goods immediately and notify us within 48 hours of any damage.

Installation and Use

• Products are supplied on a supply-only basis. We do not install products.

• Our fencing, gates, and cladding are designed for competent DIY or professional installation.

• We accept no liability for incorrect installation, misuse, or modification of our products.

Guarantees and Warranty

• Our products are backed by a manufacturer’s guarantee against structural failure, rust, or rot for the specified period (which may vary by product).

• Guarantees apply only when products are used as intended, properly installed, and maintained in line with our guidelines.

• The guarantee does not cover: accidental damage, misuse, neglect, modifications, or normal wear and tear.

• To make a claim, proof of purchase will be required.

Returns and Cancellations

• Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of delivery for a refund.

• Products must be returned in original packaging, unused, and in resalable condition.

• Bespoke or made-to-order items cannot be returned unless faulty.

• You are responsible for return costs unless goods are faulty or incorrectly supplied.

• Refunds will be processed within 14 days of receiving returned goods.

Faulty or Damaged Goods

• If you receive faulty or damaged goods, you must notify us within 48 hours of delivery.

• We may arrange repair, replacement, or refund depending on the situation.

• This does not affect your statutory rights.

Limitation of Liability

• We shall not be liable for indirect or consequential losses including loss of profit, data, or business opportunities.

• Our total liability for any claim shall not exceed the total amount paid for the goods.

• Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.

Intellectual Property
All website content including images, text, product descriptions, and logos are the property of ForeverFence. They must not be copied, reproduced, or distributed without prior written consent.

Privacy and Data Protection

• We process personal data in compliance with the UK GDPR and Data Protection Act 2018.

• Information you provide will only be used for order processing, communication, and lawful business purposes.

• For more information, please see our Privacy Policy.

Events Outside Our Control
We are not responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, strikes, transport disruptions, or supplier failures.

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or services provided by these sites.

Severability
If any part of these Terms is found unlawful, the remaining sections will remain in full effect.

Amendments
We may revise these Terms from time to time. The version applicable to your order is the one published on our website at the time of purchase.

Governing Law and Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Email: info@ForeverFence.co.uk
Phone: 01234 567 890
Address: 123 ForeverFence Way, London, UK